1). Converse All Star Slip
2). The reviews were extremely helpful. I had never thought of ordering shoes online, because of the inability to try them on. After reading the reviews, I am just about sold. I learned that, as expected, the shoes are not that comfortable. From personal experience of always wearing Classic Chucks, I already knew they are more for looks then style. However, a lot of people suggested buying inserts. I had never thought of buying inserts. Also, they warned other shoppers that the sizes run big. That is a definite benefit to know before-hand in order to purchase a size that will definitely fit.
3). Reading the reviews would definitely make me more likely to buy the shoes. As I said earlier, they gave great insight into purchasing the right size and to guarantee better comfort.
4). The advantage to shoppers is to know how what to expect from the product (shoes) before you even buy them. It will help you make better purchasing decisions, because you can learn from others’ mistakes.
5). The advantage of having reviews, is that Zappos.com customers know exactly what to expect. Yes, negative reviews will affect the sales of some shoes, but this way you can better avoid having angry/disappointed customers.
6). Well, a site like Kencole.com may not benefit from having reviews. The benefit of Zappos.com is the variety. However, it might work out well for them to have reviews. I would suggest that if Kencole.com sold quality product, they would have nothing to fear from having their customers give reviews. Those who would pay the premium for the brand name would most likely have positive feedback.
7). Yes, I often check recommendations before I buy products. If it is not me specifically, my family will research the product. We have a small family owned business, so we make a lot of major purchase, as well as minor purchases that require reliability. For example, after reading the blogs from the last assignment, I had more insight to help me make my decision this weekend for a major purchase; my first laptop.
8). My general recommendation would be to first make sure you have quality product. If you are ripping your customers off, you shouldn’t be in business. If you have products/services you believe in, definitely include product reviews. You gain nothing in the end from hiding information from your customers.